Everything a great front desk does.
Here’s what your Cadence receptionist does today. Anything still in progress is marked “coming soon.”
On every call
Answers every call, 24/7
Your receptionist picks up day and night, weekends and holidays, using your business info, services and FAQs.
Books, reschedules and cancels
When booking is on, it manages appointments in your built-in Cadence calendar within your business hours. With booking off, it takes the details and arranges a callback.
Takes messages
It collects who called, why, and how to reach them, so nothing is lost when you can’t pick up.
Arranges callbacks
For questions that need you or a specialist, it books a callback request with the caller’s details.
After-hours and emergencies
You choose how after-hours calls are handled and when urgent calls should be transferred to you.
A summary to the owner after every call
Each call is summarized by email: who called, what they wanted, the outcome and any follow-up.
Website lookup
It can check your website during a call to answer questions with your own information, and says so when it can’t find an answer instead of guessing.
Your dashboard
Sign in to see your calls, minutes used and billing, edit your greeting, hours, FAQs and settings, and download your calls as a spreadsheet.
Text message summariesComing soon
Call summaries by text message. Coming once business texting is approved; email summaries work today.
Settings you control
Change these anytime from your dashboard.
Spam filtering
Block numbers and screen out robocalls and sales pitches so they don’t take up your time.
English or Spanish
Choose the language your receptionist speaks.
Send calls to your tools
Download calls as a spreadsheet, or send each call summary to Zapier, Make or your CRM.
Google Calendar and Microsoft 365Coming soon
Book straight into the calendar you already use.
Honest by design
Recording notice, built in
Every call opens by letting the caller know it’s recorded.
It says it’s an AI
If a caller asks whether they’re speaking with a person, your receptionist tells them it’s an AI.
Let’s work together.
Create your account, tell us about your business, and test your receptionist before you pay anything.